How can we help you?
Questions about the app, a problem with your account or found a bug? Here you'll find the most important answers and the direct way to reach us.
Contact
Send us an email — we'll take care of your request personally.
kontakt@physiqueforge.deWe usually reply within a few business days.
Report a bug
Something isn't working as expected? Send us an email and briefly describe what happened. These details help us find the bug quickly:
- App version (in the app under Settings or “About the app”)
- Device and operating system, e.g. iPhone 15 with iOS 26 or Pixel 8 with Android 16
- What you did right before the bug occurred — a screenshot is welcome
Frequently asked questions
How do I delete my account?
You can delete your account directly in the app, or by email if you no longer have the app installed. The steps and which data is deleted are described on the deletion page.
How do I manage or cancel my subscription?
Pro subscriptions are billed through the App Store or Google Play. You can therefore only manage and cancel them in your store's subscription settings: on iPhone under Settings → your name → Subscriptions, on Android in the Play Store under Profile → Payments & subscriptions → Subscriptions. Cancelling via this website is not possible.
Privacy and legal information
How we process your data, which terms apply and who is behind PhysiqueForge: